Page 24 - Managing the Mobile Workforce
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                                                       ▶ChApter one







                      moving to mobility


                      Creating mobile urgency—let’s get started!






                      This is not just being on the phone anymore. This is now about an exten-
                      sion of my life. This is an extension of my personality. If you look at the
                      decline of traditional land lines from the carriers, the trends are compelling.
                      People are using this as their primary device. It is functional that way.
                        —Peter DeNagy, Samsung Telecommunications America, Senior
                        Director and General Manager, U.S. Enterprise Mobility
                        Enablement 1


                      The world is in the midst of a mobile feeding frenzy. The explosion
                      of wireless broadband networks, mobile devices, social networking,
                      cloud computing, and a global economy is changing communications
                      and computing at an unprecedented pace. Organizations of all kinds
                      will find the prospects of lower costs, more localized service, and
                      ultra-motivated mobile workers to be exhilarating. For businesses,
                      the stage is set to take advantage of the incredible opportunity to ap-
                      ply new forms of work and technologies that will lead to competi-
                      tive advantage in their markets. It’s not about getting your hands on
                      the latest toy; instead, it’s about getting your head wrapped around a
                      corporate mobile strategy that works for your organization. How can

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