Page 267 - Managing the Mobile Workforce

246 � notes

` ChApter 2

1. Brent Lang, personal interview with the authors, 2/12/10.
2. Sharon Allen, personal interview with the authors, 2/09/10.

3. Jodi LaBrie, personal interview with the authors, 1/27/10.
4. Cathleen Benko and Anne C. Weisberg, Mass Career Customization: Aligning
the Workplace with Today’s Nontraditional Workforce (Boston: Harvard Business
School Press, 2007), 3.
5. “100 Best Companies to Work for 2010: Best Benefits: Telecommuting,”
CNN Money.com, 2010, http://money.cnn.com/magazines/fortune/bestcompanies/
2010/benefits/telecommuting.html (retrieved 3/18/10).
6. Thomas L. Friedman, The World Is Flat: A Brief History of the Twenty-First
Century, Rev. Pbk. Ed. (New York: Picador, 2007).

7. This section draws from an excerpt from Tomi Ahonen’s book, Mobile as 7th of
the Mass Media: Cellphone, Cameraphone, Iphone, Smartphone: futuretext 2008.
http://jasondaponte.files.wordpress.com/2009/05/tomiahonen-mobile7thmass
media-excerpt1.pdf. (retrieved 3/19/10).
8. Robert Grassberger, personal communication with Michael Kroth, 3/19/10.

9. Sources for this section are the 2009 Telemedicine and Advanced Technology
Research Center, 2009 TATRC Annual Report, also the TATRC Web site,
http://www.tatrc.org/?p=home; also Sharon Kay, “Light Speed: Remote Surgery,”
Innovation Online, http://www.pbs.org/wnet/innovation/episode7_essay1.html
(retrieved 3/20/10); and American Telemedicine Association, “Telemedicine
Defined,” http://www.americantelemed.org/i4a/pages/index.cfm?pageid=3333
(retrieved 3/20/10).

10. David Foster, personal interview with the authors, 2/1/10.
11. Brian Dolan, personal interview with David Clemons, 2/12/10.

12. Sources for this section include: Time as a New Currency: Flexible and Mobile Work
Strategies to Manage People and Products. Knoll Workforce Research, Global Business
Division. http://www.knoll.com/research/downloads/KnollTimeCurrency.pdf.
Retrieved 8/30/10; Business in motion Managing the mobile workforce: A report
from the Economist Intelligence Unit sponsored by Alcatel-Lucent. http://graphics.
eiu.com/ebf/PDFs/Business_in_motion_April%202007_FINAL.pdf. Retreived
8/30/10; A Study: Understanding and Managing the Mobile Workforce, July,
2007. http://newsroom.cisco.com/dlls/2007/eKits/MobileWorkforce_071807.pdf.
Retrieved 8/30/10. Omniture Extends Web Analytics to Mobile, Jessica Tsai,
July 22, 2008. http://www.destinationcrm.com/Articles/CRM-News/Daily-News/
Omniture-Extends-Web-Analytics-to-Mobile-50025.aspx.