Page 91 - Managing the Mobile Workforce

70 � mAnAgIng the moBIle workForCe

distance—the communication, emotional, psychological, and social
distance—between you and your workers. It is about developing a
presence wherein people feel connected to each other, to you, and to
your organization no matter how many miles separate them. It is about
establishing your virtual you—that identity that helps people come to
know you more deeply. In future chapters we’ll talk about specific
skills and techniques that will help you to choose the right people
for mobile work, and how to motivate and train them, build virtual
teams, manage performance, and to keep up with ever-changing col-
laborative soft- and hardware. The underlying principle of all these
objectives will always be to reduce distance and to develop presence.
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