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Answer Questions 87

answers are oriented toward these indicators. They must be formulated
in such a way that they communicate both positive form and content.
While some interviewers may purposefully put you under a great deal
of stress, most trained and experienced interviewers will conduct the
interview in a professional manner. These interviewers usually follow six
rules when conducting interviews:

1. The interviewer will be sensitive to the candidate, respect his or
her intelligence, and not act superior.

2. The interviewer will try to put the candidate at ease rather than
create stress.

3. Following the initial “icebreakers,” the interviewer will state the
objective of the interview.

4. The interviewer will try to get the candidate to talk as much as
possible without drilling him or her with questions.

5. The interviewer will seek valid information and not interject
personal opinions into the interview. He or she will be profes-
sional at all times.

6. The interviewer will know when and how to close the interview.
This includes clearly summarizing the candidate’s interview
statements so there will be no misunderstandings about what
was communicated.

You can expect to encounter several types of questions which con-
stitute different interviewing techniques:

. direct and indirect
. general and specific
’ structured and unstructured
open-ended and close-ended
. behavioral
stressful
. hypothetical