Page 140 - Perfect Phrases for Motivating and Rewarding

■ “We’ve been hearing a lot about what’s wrong with this
company, and we have people working on that. Let’s work
on faith that they’re doing their jobs and continue to do ours.
Let’s be what’s right about our company.”
■ “Let’s generate some positive press.”
■ “Let’s explore ideas for positive things we can do to rebuild
trust (in our company, within the
community, among clients and stockholders . . .).”
■ “We’re at a crossroads and about to enter unknown territory.
We need your intuition and creativity more than ever before.”
■ “Let’s not give power to the rumor mill. Please hold off on
making judgments until we have all the facts.”
■ “Setbacks are opportunities to reevaluate, develop new
strategies, and try new ideas.”
■ “The news may be skewed for sensationalism. Let’s focus on
what we know is real.”
■ “Let’s ignore the headlines and keep a clear perspective.”
■ “We’d like to take responsibility for where we’ve gone wrong
and go forward in a positive direction. We need your help in
creating a positive, forward-thinking environment.”
■ “You’ll be besieged by family and friends for ‘the dirt.’ Please
use discretion in discussing information and focus on the
company-wide effort to turn this problem around.”
■ “We don’t have time for management bashing. We in the
trenches are fighting to redeem the company’s image.”

Team Doldrums

The Motivational Mindset

■ If people aren’t meeting your expectations or they seem
frustrated or overworked, ask yourself whether your

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