Page 136 - Perfect Phrases for Motivating and Rewarding

much is top priority right now that, although we have their
ear and understanding, nothing will happen as quickly as we’d
like.”
■ “Our informal management style is quite different from that of
our new parent company. Please try to understand that they’re
bringing a style that has worked for them. In time, we might
see the changes as beneficial overall.”
■ “You can all expect to be interviewed by the new management
team. Be honest in your answers. If you believe that a process
or policy has been a problem, say so. Also, champion what
you think we’re doing right; otherwise, they won’t know and it
could change.”
■ “The acquisition process is lengthy. You can expect focus
groups and individual interviews as the new management
team learns about our processes and you—the people who
made this company so successful.”
■ “Our company is in a position to make most personnel
decisions. We will, however, be building a hybrid team that
represents both companies. I appreciate all of you and your
contributions and will do everything I can to retain you.”

Tough Economic Conditions

The Motivational Mindset
■ Expect mature, rational responses. What you expect is often
what you get.
■ Avoid the urge to be a cliché dispenser. Sayings like “Buck up,”
and “It’s always darkest before the dawn,” won’t help anyone.
■ Be as honest as you can about why firing or layoff decisions
were made.

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