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Risk assessment models 2/25
               miles. This finding now tells us that condition G has increased   purchased, time of  day,  and other factors to rate the proba-
               the risk by a small amount. Suppose we change roadway D to   bility  of  a  fraudulent  card  use.  Scoring  systems  are  also
               roadway H and find that our accident frequency is now once   used  for  psychological  profiles,  job  applicant  screening,
               every 300,000 miles driven. This tells us that by using road H   career counseling, medical diagnostics, and a host  of  other
               we  have reduced the risk  quite substantially compared with   applications.
               using road D. Chances are, however, we could have made these
               general statements without the complicated exercise of calcu-   Choosing a risk assessment approach
                lating statistics for each variable  and combining them for an
               overall accident frequency.                 Any or all ofthe above-described techniques might have a place
                 So why use numbers at all? Suppose we now make both vari-   in risk assessment/management. Understanding the strengths
               able changes simultaneously.  The risk reduction obtained by   and weaknesses of the different risk assessment methodologies
               road H is somewhat offset by the increasedrisk associated with   gives the decision-maker the basis for choosing one. A case can
               road and weather condition F,  but what is the result when we   be made for using each in certain situations. For example, a
               combine a small risk increase with a substantial risk reduction?   simple matrix approach helps to organize thinking and is a first
               Because all  of the variables are subject to change, we  need   step towards formal risk assessment. If the need is to evaluate
               some method to see the overall picture. This requires numbers,   specific events at any point in time, a narrowly focused proba-
               but the numbers can be relative-showing  only that variable H   bilistic risk analysis might be the tool of choice. Ifthe need is to
               has a greater effect on the risk picture than does variable  G.   weigh immediate risk trade-offs  or perform inexpensive overall
               Absolute numbers, such as the  accident frequency numbers   assessments, indexing models might be the best choice. These
                used earlier, are not only difficult to obtain, they also give a   options are summarized in Table 2.1.
               false sense of precision to the analysis. If we can only be sure of
               the fact that change X reduces the risk and it reduces it more   Uncertainty
               than change Y does, it may be of little Wher value to say that a
               once  in  200,000  frequency has  been  reduced to  a  once  in   It is important that a risk assessment identify the role of uncer-
               2  10,000 frequency by change X and only a once in 205,000 fie-   tainty in its use of assumptions and also identify how the state
               quency by change Y. We are ultimately most interested in the   of “no information” is assessed. The philosophy behind uncer-
               relative risk picture of changeXversus change Y.   tainty and risk is discussed in Chapter 1. The recommendation
                 This reasoning forms the basis of the scoring risk assess-   from  Chapter  1 is that a risk  model generally assumes that
               ment. The experts come to a consensus as to how a change in a   things are “bad until data show otherwise. So, an underlying
               variable impacts the risk picture, relative to other variables in   theme in the assessment is that “uncertainty increases risk.”
               the risk picture. If frequency data are available, they are cer-   This is a conservative approach requiring that, in the absence of
               tainly used, but they are used outside the risk analysis system.   meaningful data or the opportunity to assimilate all available
               The data are used to help the experts reach a consensus on the   data, risk should be overestimated rather than underestimated.
               importance of the variable and its effects (or weighting) on the   So, lower ratings are assigned, reflecting the assumption of rea-
               risk picture. The consensus is then used in the risk analysis.   sonably poor conditions, in order to accommodate the uncer-
                 As previously noted, scoring systems are common in many   tainty.  This  results  in  a  more  conservative  overall  risk
               applications.  In  fact,  whenever  information  is  incomplete   assessment. As a general philosophy, this approach to uncer-
               and many aspects or variables must be simultaneously consid-   tainty has the added long-term benefit of encouraging data col-
               ered, a  scoring  system tends  to  emerge. Examples  include   lection via inspections and testing. Uncertainty also plays a role
               sporting events that  have  some difficult-to-measure aspects   in scoring aspects of operations and maintenance.
               like artistic  expression or  complexity,  form,  or aggressive-   Information should be considered to have a life span because
               ness. These include gymnastics, figure  skating, boxing, and   users must  realize that  conditions are  always changing and
               karate and other martial arts. Beauty contests are another appli-   recent  information  is  more  useful  than  older  information.
               cation. More examples are found in the financial world. Many   Eventually, certain information has little value at all in the risk
               economic models use scoring systems to assess current condi-   analysis. This applies to inspections, surveys, and so on.
               tions and forecast future conditions and market movements.   The scenarios shown inTable 2.2 illustrate the relative value
               Credit card fraud assessment is another example where some   of  several knowledge states for purposes of  evaluating risk
               purchases trigger  a  model that  combines variables such as   where uncertainty is involved. Some assumptions and “reason-
               purchase location, the  card owner’s purchase history, items   ableness” are employed in setting risk scores in the absence of

               Table 2.1  Choosing a risk assessment technique

                When the need is to. . .                                A technique to use might be
               Study specific events. perform post-incident investigations, compare risks of specific failures.   Event trees. fault trees, FMEA. PRA, HAZOP
                 calculate specific event probabilities
               Obtain an inexpensive overall risk model, create a resource allocation model, model   Indexing model
                 the interaction of many potential failure mechanisms, study or create an operating discipline
               Better quantify a belief, create a simple decision support tool, combine several   Matrix
                 beliefs into a single solution, document choices in resource allocation
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