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x Acknowledgements

ProM and their contributions have been crucial for process mining research at TU/e.
Moreover, they are always willing to help others. Thanks guys!
Christian Günther and Anne Rozinat joined the team in 2005. Their contributions
have been of crucial importance for extending the scope of process mining and lift-
ing the ambition level. Christian managed to make ProM look beautiful while sig-
nificantly improving its performance. Moreover, his Fuzzy miner facilitated dealing
with Spaghetti processes. Anne managed to widen the process mining spectrum by
adding conformance checking and multi-perspective process mining to ProM. It is
great that they succeeded in founding a process mining company (Fluxicon). An-
other person crucial for the development of ProM is Peter van den Brand. He set up
the initial framework and played an important role in the development of the archi-
tecture of ProM 6. Based on his experiences with ProM, he set up a process mining
company (Futura Process Intelligence). It is great to work with people like Peter,
Christian, and Anne; they are essential for turning research results into commercial
products. I sincerely hope that Fluxicon and Futura Process Intelligence continue to
be successful (not only because of prospective sports cars ...).
Academics of various universities contributed to ProM and supported our process
mining research. We are grateful to the Technical University of Lisbon, Katholieke
Universiteit Leuven, Universitat Politècnica de Catalunya, Universität Paderborn,
University of Rostock, Humboldt-Universität zu Berlin, University of Calabria,
Queensland University of Technology, Tsinghua University, Universität Innsbruck,
Ulsan National Institute of Science and Technology, Università di Bologna, Zhe-
jiang University, Vienna University of Technology, Universität Ulm, Open Univer-
sity, Jilin University, University of Padua, and University of Nancy for their help.
I would also like to thank the members of the IEEE Task Force on Process Mining
for promoting the topic. We are grateful to all other organizations that supported pro-
cess mining research at TU/e: NWO, STW, EU, IOP, LOIS, BETA, SIKS, Stichting
EIT Informatica Onderwijs, Pallas Athena, IBM, LaQuSo, Philips Healthcare, ESI,
Jacquard, Nuffic, BPM Usergroup, and WWTF. Special thanks go to Pallas Athena
for promoting the topic of process mining and their collaboration in a variety of
projects. More than 100 organizations provided event logs that helped us to improve
our process mining techniques. Here, I would like to explicitly mention the AMC
hospital, Philips Healthcare, ASML, Ricoh, Vestia, Catharina hospital, Thales, Océ,
Rijkswaterstaat, Heusden, Harderwijk, Deloitte, and all organizations involved in
the SUPER, ACSI, PoSecCo, and CoSeLoG projects. We are grateful for allowing
us to use their data and for providing feedback.
It is impossible to name all of the individuals that contributed to ProM or helped
to advance process mining. Nevertheless, I would like to make a modest attempt. Be-
sides the people mentioned earlier, I would like to thank Piet Bakker, Huub de Beer,
Tobias Blickle, Andrea Burattin, Riet van Buul, Toon Calders, Jorge Cardoso, Josep
Carmona, Alina Chipaila, Francisco Curbera, Marlon Dumas, Schahram Dustdar,
Paul Eertink, Dyon Egberts, Dirk Fahland, Diogo Ferreira, Walid Gaaloul, Stijn
Goedertier, Adela Grando, Gianluigi Greco, Dolf Grünbauer, Antonella Guzzo,
Kees van Hee, Joachim Herbst, Arthur ter Hofstede, John Hoogland, Ivo de Jong,
Ivan Khodyrev, Thom Langerwerf, Massimiliano de Leoni, Jiafei Li, Ine van der