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13.1 Business Process Maps 329

Fig. 13.7 Three business process maps obtained using ProM’s Fuzzy Miner. The most detailed
fuzzy model (a) shows all activities. The least detailed fuzzy model (b) shows only two activities;
all other activities are aggregated into so-called “cluster nodes”. The third fuzzy model (c)shows
six activities. For one of the aggregate nodes, the inner structure is shown (d)