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Index

A Business alignment, 191, 193
α-algorithm, 129, 133–136 Business Intelligence, 21, 261
limitations, 136 products, 261
plug-in, 267 Business Process Management, 3, 21
Activity, 9 Business process maps, 321
Activity instance, 101, 110, 139 Business Process Modeling Notation, 5, 42, 43
Agglomerative hierarchical clustering, 64, 72, Business process movie, 333
226, 228 Business process provenance, 114, 242
AHC, see Agglomerative hierarchical
clustering
AMC Hospital, 314 C
C-net, 46, 47, 167
Anonymize, 229
Apriori algorithm, 76 Cartography, 243, 321
Case, 9, 104
Artificial negative events, 150, 186
ASML, 310 Case perspective, 11, 215, 234
Association rule mining, 21, 64, 74 Categorical variable, 61
confidence, 74 nominal, 62
item-set, 74 ordinal, 62
lift, 74 Causal net, see C-net
support, 74 CEP, see Complex Event Processing
Auditing, 191, 193, 244 Classification, 21, 63
accuracy, 84
B error, 84
Bag, see Multi-set F1 score, 84
BAM, see Business Activity Monitoring precision, 84
Basel II Accord, 23, 192 recall, 84, 151
BI, see Business Intelligence Classifier, 103, 218
Bisimilarity, 142 Clustering, 21, 64, 70
Block-structured process models, 147 centroid, 71
BPM, see Business Process Management cluster, 71
BPM life-cycle, 7 Colored Petri net, 38, 238
BPMN, see Business Process Modeling Complex Event Processing, 21
Notation Compliance, 23, 192
Branching bisimilarity, 33, 143 Concept drift, 206, 339
Business Activity Monitoring, 21, 261 Conformance, 10, 216, 241
W.M.P. van der Aalst, Process Mining, 349
DOI 10.1007/978-3-642-19345-3, © Springer-Verlag Berlin Heidelberg 2011