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Index 351

Inference, 18 P
Information gain, 69 PAIS, see Process-Aware Information System
ISO 9001:2008, 193 Pattern discovery, 64
Pentaho BI Suite, 263
K Performance analysis, 52
k-means clustering, 64, 70, 226 Perspectives, 11, 215
Key Performance Indicator, 55, 281 Petrinet,4,33
KPI, see Key Performance Indicator bounded, 38
deadlock free, 38
L enabled, 34
∗
L life-cycle model, 282, 305 firing rule, 34, 35
Lasagna process, 25, 277 firing sequence, 35
Learning bias, 88 labeled, 36
Linear regression, 63 live, 38
Log-based ordering relations, 130
marking, 4, 33
place, 4, 33
M
safe, 38
Market basket analysis, 61, 74, 75
MDL, see Minimal Description Length state, 33
Minimal Description Length, 90, 151 token, 33
Mining eXtensible Markup Language, see transition, 4, 33
MXML Philips Healthcare, 311
Model-based process analysis, 52, 244 Play-in, 18, 191
Moore’s law, 1 Play-out, 18, 191
Multi-set, 34 Post mortem event data, 242
Municipalities, 294 Pre mortem event data, 242
WMO (Wet Maatschappelijke Precision, 128, 152
Ondersteuning) process, 278 Predictive analytics, 21
WOZ (Waardering Onroerende Zaken) Preprocessing the event log, 114, 220
process, 294 Primary sector, 288
MXML, 97, 107 Privacy issues, 229
Process discovery, 125, 126, 129, 159, 164,
N 169, 177, 180, 185, 244
Navigation, 245, 331 Process instance, see Case
Neural networks, 81 Process mining, 7, 9, 241
Nitro, 112, 273 Process Mining Framework, 241
Noise, 15, 148, 187 Process mining spectrum, 11, 258
Non-fitting, 158 Process model, 3
Numerical variable, 61
Process-Aware Information System, 3
Proclets, 122
O ProM, 23, 112, 265, 267, 269
Occam’s razor, 90, 129 plug-ins, 265, 269
Off-line process mining, 243 ProM 5.2, 265
OLAP, see Online Analytical Processing
ProM 6, 267
Online Analytical Processing, 21, 97, 121, 262
ProMimport, 107
Online process mining, 243, 245
OpenXES, 112
Operational support, 11, 21, 245, 246 R
detect, 246, 247 Radio Frequency Identification, 2
predict, 246, 251 Reachability graph, 36
recommend, 246, 256 Rediscovering process models, 140
Operations management, 30 Regression, 21, 63
Organizational perspective, 11, 215, 221 Repair, 10, 209, 244
Overfitting, 15, 70, 89, 90, 129, 152, 159, 205 Replay, 19, 191, 194, 196, 198, 202, 205