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350 Index

Conformance checking, 191, 192, 194, 205, E
244 80/20 model, 148, 158, 339
cross-validation, 207 Enhancement, 10, 216, 241, 244
footprint matrix, 205 Entropy, 67
token-based replay, 194 Enumerating model, 152
Confusion matrix, 83 EPC, see Event-driven process chains
Continuous Process Improvement, 21 Episode mining, 77, 78
Control-flow perspective, 11, 215 Equivalence, 141
Corporate governance, 23, 192 ETL, see Extract, Transform, and Load
Corporate Performance Management, 21, 261 Event, 2
Correlation problem, 102, 113 Event log, 8, 9, 11, 98, 104
Coverability graph, 37 Event-driven process chains, 44
CPI, see Continuous Process Improvement EXtensible Event Stream, see XES
CPM, see Corporate Performance Extension, 10, 216, 244
Management Extract, Transform, and Load, 97, 262
CPN, see Colored Petri net
CPN Tools, 238
CRM, see Customer Relationship Management F
Cross-organizational process mining, 291 4-eyes principle, 207
False negatives, 83
Cross-validation, 85, 149
conformance, 207 False positives, 84
jack-knifing, 88 Feature extraction, 62, 251, 255, 306
k-fold cross-validation, 87, 150 Filtering, 98, 306, 328
leave-one-out cross-validation, 88 Fitness, 128, 150, 194, 195, 198, 201
process discovery, 149 Flat process model, 114
test set, 85 Flower model, 151, 180
training set, 85 Footprint, see Footprint matrix
Curse of dimensionality, 89, 237 Footprint matrix, 130, 150, 205
Customer Relationship Management, 3 Free-choice Petri net, 146
Functional areas, 287, 309
D finance/accounting, 288
Data explosion, 1 logistics, 288
Data mining, 21, 59 procurement, 287
data set, 60, 61 product development, 287
definition, 59 production, 287
descriptive, 64 resource management, 288
instance, 61 sales/CRM, 287
predictive, 64 service, 288
variable, 61 Fuzzy mining, 169, 271, 307
Data source, 95
Data warehouse, 97 G
Decision mining, 234, 236 Generalization, 128, 152
Decision point, 234, 236 Genetic process mining, 162, 169, 171
Decision tree, 63–65, 67, 68 Gini index of diversity, 70
Decision tree learning, 64, 65, 67, 68
Declare, 162, 208, 249, 250
Default classifier, 103 H
Dendrogram, 73, 228, 307 Heuristic miner, 163, 265, 267, 278
Dependency graph, 164, 165 Heuristic mining, 163, 164, 167
Desire lines, 20 Hidden Markov model, 81
Digital universe, 1
Discovery, 10, 216, 241 I
DMAIC, 22 Incompleteness, 15, 149, 187
Dotted chart, 218–220, 246 Inductive bias, 88