Page 123 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times
P. 123

110B    RE-ENGAGE


























        Figure 5.3



         :                               Voices of Disengagement
          Voices of Engagement
                                          “My current supervisor needs
                                         :
          :
            “I appreciate that I feel welcome
                                          some training in people skills . . .
            to talk to any of my coworkers or
                                          not a very good communicator,
            superiors at any time that I feel is
          :  necessary.”                  and I do not feel I can trust this
            “My immediate supervisor meets
                                          person with personal issues.”
            with me weekly, informs me of the   :  “It seems we almost have too many
            hospital’s future plans, and asks   things that we are focusing on or too
            for my opinion. The president and   many goals. I wish we could really
            CEO regularly seek to be updated   focus in on what we feel would give
            about all services and programs   us the biggest competitive advan-
            that directly serve our customers   tage and work really hard on that.”
            and clients . . . our patients. Work-
            related needs are thoroughly
            evaluated and supported.”
          :  “I could make much more money
            in my position elsewhere, but
            there isn’t anywhere else I would
            rather work. I feel like I am part of
            something, contributing to some-
            thing on a larger scale.”
   118   119   120   121   122   123   124   125   126   127   128