Page 156 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

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B CHAPTER SIX

The Power of “We” to

Magnify Engagement

Building Team Effectiveness

The leaders who work most effectively, it seems to me, never say “I.” And
that’s not because they have trained themselves not to say “I.” They don’t
think “I.” They think “we”; they think “team.” They understand their job
to be to make the team function. They accept responsibility and don’t side-
step it, but “we” gets the credit. This is what creates trust, what enables
you to get the task done.
—Peter Drucker

: THE $6 MILLION MISTAKE

Several years ago we worked with a leadership team at a successful
business. As the organization grew, new leaders were brought into the
executive committee, and the CEO asked us to facilitate a process of
helping the expanded group better understand the new team’s makeup
and dynamics. We looked at personality and work styles, and how
these leaders tended to make decisions, communicate, solve problems,
and manage conflict.

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