Page 232 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

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B CHAPTER EIGHT

The Never-Ending Source

of Engagement

Valuing Employee Contributions

If you have some respect for people as they are, you can be more effective in
helping them become better than they are.
—John Gardner

We are all motivated by a keen desire for praise.
—Cicero

: SHARON: A SHOCKING REALIZATION

Until that moment, it was just another day at the office park where
we worked . . . the moment, that is, when the door to the hallway
opened suddenly and Sharon came storming through. Her face was
red, her eyes flashed with anger, and she slammed the door shut be-
hind her with such vehemence that the office walls shook. She swept
by the group of innocent bystanders who had been talking with one
another, stepped quickly into her office, and slammed her door behind

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