Page 235 - How America's Best Places to Work Inspire Extra Effort in Extraordinary Times

222B RE-ENGAGE

Figure 8.2

Verbatim survey comments show a stark contrast between those
who seem to be feeling recognized, valued, and fairly paid and those
who unequivocally do not. Employees’ comments reveal a larger uni-
verse of concerns than just having their contributions rewarded with
praise or pay, although these appear to be the two most central. In ac-
tuality, valuing or not valuing employees encompasses a much broader
range of issues, as you can see:

: Voices of Disengagement
Voices of Engagement
Not Feeling Listened To
Feeling Listened To
“Management takes the time to
:
“Employee suggestions are
:
ignored completely by
listen to ideas and suggestions from
the staff, which goes a long way.”
management.”