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Employee Well-Being  C259


          :  “The flextime, 401(k) match, and paid   :  “Overall, I like my job, and it
            individual medical benefits keep   fits into my current schedule.
            me here. My pay is low compared   The one thing I have trouble
            with similar positions in my field, so   with is getting time off. I feel
            if any of these benefits disappeared,   they could be more flexible. For
            I would seek another job. But as long   instance, I once had a doctor’s
            as those three things remain, and the   appointment that I had to
            people in my department remain of   schedule far in advance. I
            the same caliber of professionalism,   gave notice that I would be
            I will stay. I am able to be a single   unable to work that afternoon,
            mother who supports her family with   about a month and a half in
            just one job and about 30% from my   advance. I was given a form
            parents, instead of more, thanks to   e-mail response saying that it
            the flextime that allows me to juggle   couldn’t be guaranteed, and
            doctor trips, parent-teacher meet-  that it would depend on the call
            ings, and family emergencies. The   volume that day. I ended up
            401(k) match allows me to provide a   being scheduled that day
            half-way decent retirement plan. I’m   and had to talk to someone to
            grateful for what the firm provides.”  switch my schedule. It made a
          :  “This company cares; my wife   stressful situation worse. With
            became very ill and eventually passed   situations like this it is hard to
            away. They provided assurance,   say that I really feel valued as
            compassion, and support. They gave   a person.”
            me the greatest gift of all—time to
            be with my wife during her illness.
            This is highly unusual as I had been
            with the company only months when
            we discovered the illness. God bless
            this company.”





        :   TWO VERY DIFFERENT MINDSETS EMERGE


        As we review the difficult news about employee benefits and look at
        the gaps between the haves and have-nots, several important themes
        begin to emerge. They tell a story of companies that are taking very
        different approaches to the well-being of their employees. It reminds
        us of those conversations one hears about “different world views” on
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