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Critical Acclaim for Research

Methods in Human Computer

Interaction, Second Edition

“This book is an outstanding contribution to HCI’s pedagogical and reference lit-
erature, reviewing and explaining the numerous research methods in common use.
It motivates with numerous examples the methods in terms of posing questions and
designing research to answer those questions. It covers well both quantitative and
qualitative methods. The treatment is accessible and lively. The book should be con-
sidered for adoption by all HCI instructors.”
—Ron Baecker, Member of the CHI Academy, Founder and
Co-Director, Technologies for Aging Gracefully lab (TAGlab), and
Professor Emeritus of Computer Science, University of Toronto

“This is the research methods book I recommend to my students and colleagues. And
it's a time-saver: my students make fewer methodological mistakes and we can now
engage in deeper and more insightful discussions about specific challenges of their
research work. With this improved and updated edition, the bar is even higher! With
increasing traces of our lives online and availability of Big Data in many research
projects, the new chapter on online and ubiquitous HCI research was a welcome
addition to the already comprehensive, multi-method research book. Every HCI stu-
dent, researcher, and practitioner must read it!”
—Simone Barbosa, Professor, PUC-Rio, Brazil,
and co-Editor-in-Chief of ACM Interactions

“Research Methods in HCI is an excellent resource for newcomers and seasoned HCI
professionals alike. Covering all the basic methods for conducting research in HCI,
concepts are explained clearly and brought alive through case studies and examples.
In addition to offering how-to details, the text offers detailed rationale for why and
when to use different methods. Some historical context and controversial viewpoints
are also offered. Clear discussions around how to select participants and work with
different populations are offered, as are ethical issues in conducting research. The
attention to these kinds of details makes this a truly engaging, readable text. The
extensive list of references offers plenty of scope for follow-up for those wishing to
deepen their knowledge even further. The 2nd edition offers new and refreshed con-
tent, updated examples and case studies, and new references and resources.”

—Elizabeth Churchill, Member of the CHI Academy, Secretary/
Treasurer of ACM, currently Director of User Experience at Google,
formerly Director of Human Computer Interaction at eBay
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