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viii Critical Acclaim for Research Methods in Human Computer Interaction
running their own studies using both qualitative and quantitative methods. Even sea-
soned researchers will want to dip in to check out details, while students will find this
book particularly inspiring. There's something in the book for everyone.”
—Jenny Preece, Professor, iSchool and Human-Computer
Interaction Lab, University of Maryland, Member of the CHI
Academy, co-author of Interaction Design (4th edition)
“Over the last 20 years research and practice in Human-Computer-Interaction have
matured. An in-depth understanding of methods in this field is essential and is the
key to success in research as well as in industry. The big question is how we teach
and learn about these methods. Is a book in the digital age, in times when people are
excited about MOOCs, and when video tutorials are everywhere, still an appropriate
medium? Absolutely! This book is at the same time an accessible text book as well
as a comprehensive reference. The topics are well selected and are highly relevant
for students, researchers, and practitioners. Each chapter has a focus, communicates
the basics, and teaches how to practically apply it. The new edition includes all the
basics I would teach, and additionally provides a profound introduction to new top-
ics, including Human-Computer Interaction in the context of online systems and
ubiquitous computing.”
—Albrecht Schmidt, Professor of Computer Science, Human
Computer Interaction Group - VIS, University of Stuttgart, Germany
“Aspiring accessibility researchers will find the final chapter packed with invaluable
tips for avoiding common pitfalls when working with populations with disabilities.
The authors’ passion and deep experience shine through.”
—Shari Trewin, IBM Research, Chair of the ACM Special
Interest Group on Accessible Computing (SIGACCESS)
“As a fan of the first edition who used it extensively in my research methods courses,
I am thrilled to see the second edition expanded in exciting ways, especially around
quantitative and qualitative data analysis. Also, the industrial case studies add real-
world relevance to an already essential book. I highly recommend this new edition,
whether you are conducting academic HCI research, or user research in a startup or
large company. It is an invaluable resource.”
—Jacob O. Wobbrock, Professor at the Information
School, University of Washington, Recipient of the
2017 ACM SIGCHI Social Impact Award