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vi Critical Acclaim for Research Methods in Human Computer Interaction
“This book by Lazar, Feng, and Hochheiser is a must read for anyone in the field of
Human-Computer Interaction. Their multi-discipline approach, housed in the reality
of the technological world today, makes for a practical and informative guide for
user interface designers, software and hardware engineers and anyone doing user
research.”
—Mary Czerwinski, Principal Research Manager, Microsoft
Research, Recipient of the ACM SIGCHI Lifetime Service
Award, Member of the CHI Academy, and ACM Fellow
“This is a superb book for all researchers, practitioners, and students interested in
the investigation of anything related to HCI. This new edition has much needed
information on research methods in HCI that have become prevalent, includ-
ing crowdsourcing as well as new creative ways to collect and analyze quali-
tative data, two examples of essential skills for today's HCI students! Highly
recommended!”
—Vanessa Evers, Full Professor and Chair of
Human Media Interaction, Scientific Director of the
DesignLab, University of Twente, the Netherlands
“I recommend this book to all my PhD students. It provides excellent coverage
of a range of HCI research methods, and importantly, the context for researchers
to know how the methods relate to each other and how to choose a method that is
appropriate for their own research question. The book is a very nice read. It is an
excellent reference for HCI researchers, not only for those just starting out, but
also for experienced researchers who would like to firm up their knowledge of HCI
methods.”
—Faustina Hwang, Associate Professor of Digital Health,
Biomedical Engineering, University of Reading, UK
“This is the book for you! Whether you are a seasoned practitioner, a student starting
out, an established professor, or someone just curious about how HCI finds answers
to research questions. Clear, coherent and comprehensive, it covers the classical -
like surveys and ethnography - and the highly contemporary, including online and
automated methods. Written in an accessible, engaging style and illustrated with
examples and case studies from Google, Yahoo and the authors' own extensive ex-
periences, this book should be on the desk of everyone doing HCI and UX design,
development and research”.
—Matt Jones, Author of Mobile Interaction Design (Wiley)
& There’s Not an App for that: Mobile UX Design for Life
(Morgan Kaufmann). Professor of Computer Science, Future
Interaction Technology Lab, Swansea University, UK