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526    Index




                           E                                  observing, 243–247
                         Eastman Kodak Company, 273           online dating, researching, 254b
                         Electrocardiography (EKG), 384       participation, 231, 234–235, 237–241
                         Electrodermal activity. See Galvanic   participatory design, 266
                               skin response (GSR)            physical therapy, 249–250
                         Electroencephalography (EEG),        relationships, building, 241–242
                               384–385, 385f, 396             repeating, 243–247
                         Electromyography (EMG), 384, 396     research, 235–248, 240b
                         Electronic medical records (EMRs),   researchers role, 240f
                               374–375                        results, reporting, 247–248
                         Elicitation diary, 143–145           site/group of interest, selecting, 236–237
                         Email message, 461                   situated action, 233
                         Email programs, 338, 346             stranger-handlers, 242–243
                         Embedded case study, 169–170         theorizing, 243–247
                         Embodied virtuality, 437             timing, 245
                         Emergent coding approach, 304.       triangulation, 232, 243–244
                               See also Grounded theory       usability testing, 239
                         Emotional contagion, 476             virtual ethnography, 252–256
                         Empirical evaluation, 40b            work settings, 249–250
                         Empirical research, 2–3            European Commission’s policies, 483
                         Ethnography, 230                   Experimental design
                           in anthropological studies, 231    between-group design, 49–52, 49f
                           vs. case-study research, 232       characteristics, 45
                           complete observer, 239             choosing, 52–55
                           complete participants, 238         defining, 46f
                           contact, making, 242–243           dependent variables, 47
                           deciding, 245                      factorial design, 56–57, 56t, 58b
                           definition, 231                    independent variables, 47
                           deviants, 242–243                  interaction effects, 58–59, 59f
                           educational settings, 250–251      issues, 46–47
                           face-to-face contact, 241          procedures, 64–65
                           free-play activities, 250          random errors, 59–60
                           healthcare settings, 249–250       single independent variable, 48–55
                           home settings, 248–249             split-plot design, 57, 57t
                           hospital information system, 234, 238  structure, 47–48, 48f
                           inductive focus, 231–232           systematic errors, 60–65
                           informants, 243, 247               within-group design, 49–52, 50f
                           intensive-care information system, 236  Wizard-of-Oz approach, 47
                           interviewing, 243–247            Experimental research, 26–27, 27t
                           iterative process, 246f            alternative hypothesis, 28–29
                           mobile and ubiquitous systems,     components of, 32–33
                               251–252                        dependent and independent
                           notes, taking, 245                     variables, 30
                           observation techniques, 265        empirical evaluation, 40b
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