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Index 529

electronically mediated interviews unstructured interviews, 199–200
and, 216–219 validity, 223
environmental concerns, 192b web-page–creation system, 194
evaluation and subjective reactions, Intracoder reliability, 317
195–196 Intrinsic case study, 165
explicit understanding, 201 In vivo code, 306
finding and reminding, 191b IRBs. See Institutional review boards
focused interviews, 200–204 (IRBs)
vs. focus groups, 204–206
fully structured interviews, 198 K
implicit practices, 201 Key informants, 197
informal analysis, 222 Key logging, 265, 288
informant/nondirective interviews, 199 Keystroke, 344–345, 355–356
initial exploration, 189–193 Kinect sensors, 378
interrater reliability, 223 Kruskal-Wallis test, 98, 98t
interviews, 188
introduction, 213 L
key informants, 197 Lab-in-a-box, 391b, 393–394f
listening, 214–215 Latin Square Design, 34–35, 34t,
low-level questions, 195 51–52, 54–55, 58
navigation systems, 189 Life cycle, of HCI research, 14–15
notes written, 220–221 Likert scale question, 93, 94f
novices, 222b Literal replication, 166
one-to-one setting, 204 Log files, 354, 360
online interviewing, 217–219 Logistics
open-ended question, 207, 220 communicating with potential
page-layout, 194 participants, 508–509
preparation, 210 data collection, 510–511
pros and cons, 188–189 documentation, 513–516
qualitative methods, 221 extra computer parts, 516–517
questionnaire tools, 209f participants with cognitive
questions, types of, 206–210 disabilities/intellectual
rapport, 212–213 impairments, 511–513
recording, responses, 211–212, 220 payment, 517–518
requirements gathering, 193–195 pilot studies, 509–510
respondent interviews, 199 Longitudinal studies, 480–481, 506–507
results, reporting, 223–224
secure web connection, 208f M
semistructured interview, 198–200 Machine learning technique, 356
software prototypes, 203 Macro-HCI, xxi, 8
stakeholders, 196–198 Mann-Whitney U test, 96–97, 96t
structure, 198–200 Mechanical Turk software toolkits,
telephone interviewing, 217 431–432
terminology, 214 Media content, 301, 321