Page 137 - Retaining Top Employees
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                                                              Recruiting for Retention  125


                                 economic and demographic changes in the workplace, particu-
                                 larly the following:
                                    • The rise in employee mobility
                                    • The availability of inexpensive communications and com-
                                       puter networking technologies
                                    • The rise in working single parents
                                    • Pressure on employers to minimize costs.

                                    Responding to these pressures, employers aiming to recruit
                                 for retention have developed several versions of core employee
                                 status that don’t require that employees work in a specific place
                                 and/or at a specific time: telecommuting, job sharing, and the
                                 compressed workweek.
                                 Telecommuting. Telecommuting gives employees all the bene-
                                 fits of core employee status, but frees them to work at a place
                                 or time of their own choosing. The telecommuting model works
                                 best with these types of jobs:
                                    • Non-team-based positions. Collaborative technologies
                                       such as videoconferencing cannot yet fully replace face-
                                       to-face interaction, although computer technology will
                                       eventually overcome this limitation.
                                    • Administrative positions. Jobs involving intensive interac-
                                       tion with computer databases are ideal for telecommuting.
                                    • Sales and marketing
                                       activities. Where it’s  Forms Processing
                                       possible (and per-   In  the  late  ’70s,many  U.S.-
                                       haps desirable) for  based insurance companies
                                       employees to set     started using the telecommuting
                                                            model for intensive off-site forms
                                       their own schedules
                                                            processing. Many companies estab-
                                       for visiting cus-
                                                            lished large forms processing net-
                                       tomers, clients, or  works  based  in  Southern  Ireland,tak-
                                       other company sites,  ing advantage of the difference in time
                                       telecommuting is     zones to allow access to their com-
                                       ideal.               puter databases during the cheaper
                                                            (and less busy) night hours.
                                    If you’re going to use
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