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                                                              Recruiting for Retention  129


                                 Model 3: Free Agents
                                                             Get Professional
                                 The next natural step from       Advice
                                 flexible work is to recog-  If you decide to use the
                                 nize that there are many   flexible  work  hiring  model,don’t  just
                                 individuals out there who  “cut and paste” standard policies and
                                                            procedures. Get proper professional
                                 are eminently qualified to
                                                            advice to make sure your employ-
                                 undertake a job for you,
                                                            ment procedures are customized to
                                 but who do not want to
                                                            comply with federal and state laws.
                                 work full-time for one
                                 company, as a core
                                 employee or even as a flexible worker.
                                    The last three years have seen an enormous increase in the
                                 number of “free agents,” as defined and described in Chapter
                                 1—individuals who want the flexibility of self-employment.
                                    As we noted in Chapter 1, the concept of free agency (made
                                 popular by Dan Pink, author of the definitive work on free
                                 agents: Free Agent Nation: How America’s New Independent
                                 Workers Are Transforming the Way We Live) reached its peak
                                 during the dot-com boom of 1998-2000. Although the growth in
                                 the number of free agents has certainly slowed in recent years,
                                 the idea of using free agents as a hiring model is very much
                                 here to stay.
                                    Using free agents as a      Free Agents
                                 hiring model is particularly  Who are free agents?
                                 appropriate in the follow-  Consultants,of  course,but
                                 ing situations:            also  welders,accountants,plastic
                                                            extrusion  plant  operatives,and  so  on:
                                    • The job is discrete   there are free agents doing almost
                                       and measurable.      eveything. Counting “the self-
                                       Free agents, not     employed,freelancers,‘e-lancers,’
                                       being direct employ-  independent  contractors,home-based
                                                            businesspeople,solo  practitioners,
                                       ees on a salary, are
                                                            independent  professionals,and  opera-
                                       often paid on results.
                                                            tors of microbusinesses,” according to
                                       This works best
                                                            Dan  Pink,author  of Free Agent Nation,
                                       where the output of  there are at least 30 million free
                                       the job is quantifi-  agents in the U.S. alone.
                                       able (for example,
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