Page 177 - Retaining Top Employees
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                                                      The Role of the Manager, Part 1  165


                                 IGPs, each IGP must be:
                                    • Specific to the employee.
                                    • Relevant to the employee’s particular needs and devel-
                                       opmental requirements.
                                    • Timely.
                                    Design the IGP to fit the employee, not just the organization.
                                 And don’t wait until the
                                 employee expresses dissat-
                                                             Finding Templates
                                 isfaction with his or her  If your organization does
                                 growth opportunities; at   not have a formal IGP
                                 that point it will be less  process,set  up  an  informal  process
                                 effective—and maybe not    with at least your top employees.To
                                 enough to keep that person  get  started,fire  up  your  favorite
                                 around. It’s not enough just  search engine and key in “individual
                                                            development plan.” When I did it
                                 to provide opportunities;
                                                            (using  Google),the  top  10  results
                                 you should anticipate that
                                                            contained no fewer than seven great
                                 your better employees will  templates for such plans.
                                 want and expect them.
                                 Training and Experience
                                 After designing and agreeing on the IGP with the employee,
                                 your next responsibility is to ensure that the employee gets the
                                 training and experiences specified in the IGP.
                                    It’s exceptionally frustrating for employees to go to the trou-
                                 ble of discussing their personal and career goals and what they
                                 want to achieve, only to find that their needs, despite being set
                                 out in an IGP, are simply ignored or are downgraded because of
                                 time or money or other priorities. To be frank, it’s better not to
                                 construct an IGP than to raise the employee’s expectations by
                                 starting down this route and then dash them by neglecting to
                                 follow through.

                                 Convenience
                                 It’s not always the employer’s fault when IGPs fall by the roadside.
                                 It’s not at all unusual for employees to help develop an IGP and
                                 then fail to take some or all of the opportunities offered. There are
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