Page 39 - Serious Incident Prevention How to Achieve and Sustain Accident-Free Operations in Your Plant or Company
P. 39

CH01pp001-020  4/10/02  12:49 PM  Page 17

                                          The Improvement Challenge       17



                    Develop and implement an effec- tive patient accountability and quality assurance process













                    Failure of hospital quality assur-  ance process














                      Unnecessary amputation and  death  Liability claims Damage to reputation and image












            cloud in the reactor building. The cloud contacted an ignition source and an explosion occurred.   During surgery to amputate one leg of a diabetic, doctors mistak- enly removed the left leg instead of the right. Correction left the patient a double amputee.


















                    Florida  USA  1995 (48)
   34   35   36   37   38   39   40   41   42   43   44