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58 Serious Incident Prevention

Question: To what extent, if at all, is each of the following conditions
currently a barrier to employee involvement efforts?
Percent Respondents Saying
Condition Is a Great or
Condition Very Great Obstacle

Short-term performance pressures 43%
Lack of a "champion" for employee 26%
involvement
Lack of a long-term strategy 25%
Lack of training on employee involvement 23%
skills
Unclear employee involvement objectives 21%
Lack of tangible improvements 20%
Lack of a feedback system 18%
Centralization of decision-making authority 17%
Management culture opposed to employee 15%
involvement
Worsened business conditions 14%
Lack of coordination of employee 12%
involvement programs with other programs
Turnover in top management 6%

FIGURE 5-2. Barriers to employee involvement. From American Productivity &
Quality Center. 10

Percent or Respondents
Saying Improved at
Internal Business Condition Least Some
Increased employee trust in management 79%
Improved organizational processes and procedures 76%
Improved management decision making 74%
Improved implementation of technology 66%
Improved employee safety/health 55%
Improved union-management relations 43%
Eliminated layers of management or supervision 38%

FIGURE 5-3. Percent indicating at least some improvement in internal business
conditions as a result of employee involvement. From American Productivity &
Quality Center. 11