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References

1. A. Farris, “Fair Worker Loves Job,” Arkansas Gazette; 9 October 1988, 1B, 2B.
2. S. R. Covey, The 7 Habits of Highly Effective People (New York: Simon &
Schuster, 1990), 143. Excerpt used with permission. All rights reserved.
3. “GE: Just Your Average Everyday $60 Billion Family Grocery Store,” Industry
Week, 2 May 1994, 13–18. Reprinted with permission. Copyright 1994 Penton
Media Inc., Cleveland, Ohio.
4. R. T. Hurley, “The Truth About American Workers,” Industry Week, 3 May
1993, 37. Reprinted with permission. Copyright 1993 Penton Media Inc.,
Cleveland, Ohio.
5. C. Handy, The Age of Paradox (Boston: Harvard Business School Press, 1994),
203–206.
6. “Voluntary Protection Programs to Supplement Enforcement and to Provide
Safe and Healthful Working Conditions Changes,” Federal Register; vol. 53,
no. 133, 12 July 1988, 26344–26345.
7. “Voluntary Safety and Health Program Management Guidelines,” Fact Sheet
OSHA 91-37, U.S. Department of Labor, 1 January 1991.
8. E. E. Lawler III, G. E. Ledford, Jr., and S. S. Mohrman, Employee Involvement
in America: A Study of Contemporary Practice (Houston: American
Productivity and Quality Center, 1989), 41–46.
9. Ibid.
10. Ibid.
11. Ibid.
12. D. Elliot, “D-Day: What it Cost,” American Heritage 45, no. 3 (May/June
1994), 64. Reprinted by permission of American Heritage magazine, a division
of Forbes Inc.