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342        Six SigMa  DemystifieD


                        The number of samples, personnel, and trials can vary from case to case, but in
                        any case, multiple trials are needed to estimate repeatability, and multiple per-
                        sonnel are needed to estimate reproducibility. Larger sample sizes provide bet-
                        ter estimates of repeatability and reproducibility, as well as overall sample
                        variation, but offer diminishing return given the cost of the exercise. The typical
                        study outlined above is usually sufficient.
                          When you conduct an R&R study, keep these things in mind:

                          •  Use actual samples from operations (see above).

                          •	 Randomize the order of the samples presented to each appraiser.
                          •  Number each sample, but try to keep this “blind” to the appraiser. (Some
                             appraisers have astounding memories!)


                                               R&R Analysis


                        Minitab

                        Data input: Enter columns for part/item designator, appraiser name, and mea-
                        sured value.
                        Menu: Stat\Quality Tools\Gage Study\Gage R&R Study (Crossed); set ANOVA
                        analysis method.
                        Options: Enter specifications and historical standard deviation (from SPC anal-
                        ysis); use default α = 0.25 to remove the interaction term.

                        Results

                        gauge R&R Study—aNOVa Method

                  Two-Way aNOVa Table with interaction

                  Source         df    SS             MS             F            p
                  Item           	 2   	 0.0061000    	 0.0030500    	78.4286     	 0.013
                  Operator       	 1   	 0.0002722    	 0.0002722    	 7.0000     	 0.118
                  Item	*	        	 2   	 0.0000778    	 0.0000389    	 0.3889     	 0.686
                  operator
                  Repeatability  	12   	 0.0012000    	 0.0001000
                  Total          	17   	 0.0076500
                 Note: Alpha to remove interaction term = 0.25.
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