Page 435 - Six Sigma Demystified

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10. A typical 40-hour training course for a Six Sigma green belt
A. is designed to develop the green belt as an autonomous Six Sigma project
leader.
b. provides ample understanding of the various problem-solving tools that could be
necessary in any Six Sigma project.
c. exposes the green belt to the DMAIC problem-solving approach and a variety of
its tools so that the green belt can retain his or her operational role and actively
participate in Six Sigma projects.
d. All the above are true.

11. When Six Sigma green belts retain their operational role in an organization,
A. their ability to participate effectively in or lead a Six Sigma project team within
their functional area is affected by their availability.
b. the availability of process personnel for working as part of a project team can be
improved by building buy-in among the departmental supervisors, such as
through awareness training.
c. the process expertise offered by a trained green belt as part of a project team is
enhanced with his or her understanding of the DMAIC approach.
d. All the above are true.

12. Project sponsorship by well-positioned members of the management team
A. often generates awareness of the importance of the Six Sigma project.
b. provides the opportunity for the project’s objectives to be well aligned with the
strategic objectives of the organization.
c. increases the potential for buy-in among a wider cross section of the
organization.
d. All the above are true.

13. When selecting projects for deployment, if there are several criteria to be
considered and some criteria are more important than other criteria, a useful tool
is a
A. matrix diagram.
b. Pareto priority index.
c. prioritization matrix.
d. process decision program chart (PDPC).

14. A project that is scoped properly for a high probability of success will
A. involve many stakeholder groups that will each be represented on the project
team.
b. have achievable yet notable objectives within a five- to nine-month project
cycle.
c. address many of the issues affecting the organization.
d. All the above are true.