Page 52 - Six Sigma Demystified

Chapter 2 d e v e lo p i n g t h e t r a i n i n g a n d d e p loy m e n t p l a n 33

improvements through deployment of the Six Sigma techniques, if they are
applied properly. This improvement can only occur through strong leadership
at these local levels. Thus first- and second- line managers (and their functional
areas) will benefit greatly from “getting onboard” through green belt training,
which will offer the deployment skills needed for success. Eventually, all
employees should be trained to a green belt level so that they can participate
effectively in Six Sigma teams.
An effective executive leadership course includes agenda items and work-
shops to develop immediate and longer- term outcomes, as shown in Table 2.1:
An initial three- to five- day course will be sufficient to identify potential hur-

TAblE 2.1 Executive Training Objectives & Outcomes

Training Agenda Item Objective Outcome
Elements of successful Establish general goals for Implementation
Six Sigma programs lean Six Sigma leadership schedule to
team satisfy goals
Deployment strategies Identify and address Proposed remedies
potential stumbling blocks incorporated into
to the lean Six Sigma implementation
deployment schedule; initiate
DMAIC project to
further investigate
as necessary
Stakeholder focus Identify shareholder, Initiate DMAIC
employee, and customer project to develop
metrics and data- collection metrics and data
schemes to track metrics collection schemes
for each stakeholder
group
Resource and training Identify human resources Initial
requirements challenges and communication
organizational cultural plan; initiate DMAIC
issues project to further
identify and address
issues
Management systems Define methods for project Project sponsorship
for project sponsorship sponsorship, approvals, and approval
and approval and verification of gains procedures
Project selection Align project selection Weighted project
methods criteria with critical selection criteria for
strategic business use by champions
objectives