Page 55 - Six Sigma Demystified

36 Six SigMa DemystifieD

TAblE 2.2 Suggested agenda For Champion Training

Order Duration Topic Subtopics Workshop
1 3 hours Deployment What is Six Sigma? Issues contributing
strategy to successful
Comparison with deployment
total quality
management (TQM)
Elements of
successful
deployment
DMAIC problem
solving (overview)
2 3 hours Personnel and Training needs Understanding
training analysis training needs
requirements
Selecting personnel Methodology for
selecting black belts
Training regimen
3 3 hours Customer focus Customer Increasing customer
requirements focus
Feedback
mechanisms
4 3 hours Project selection Potential benefits Project selection
and
sponsorship Selection criteria
and methods
Sponsor
responsibilities

awareness of the tools and techniques so that champions know the tools’ limita-
tions as well as their strengths. This keeps champions from pushing for the impos-
sible and also encourages them to strive for new possibilities from their project
teams. When serving as project sponsors, champions who are familiar with the
techniques can ensure that their project teams maintain rigor in their analyses.
This serves as a useful checkpoint for sustainability of project successes.

black belts

Black belts generally are full- time change agents, removed from the operational
responsibilities of the organization to maximize the resources available for de-
ploying Six Sigma projects. Some organizations prefer to train an initial wave