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Six Sigma for Electronics Design and Manufacturing
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                     fect at the customer is estimated by a monetary value of the expected
                     level of customer dissatisfaction with that defect. The strategy is to al-
                     low for a shipping tolerance at the factory narrower than the adver-
                     tised specifications.
                       One of the obvious difficulties of the QLF strategy is the monetary
                     estimate of customer dissatisfaction. It is larger that the cost of re-
                     pairing or replacing a defect at the customer, since it includes the cost
                     of removing the defective unit as well the loss of the use of the product
                     and customer dissatisfaction.
                       A practical quality and cost approach is to use six sigma and its as-
                     sociated tools to calculate the potential number of defects in design
                     and manufacturing. The result will be added to a cost model as fol-
                     lows:
                       The quality level will be used to estimate the number of defects to
                        be found in the product based on its current configuration.
                       The defective parts will be replaced and the replacement cost added
                        to the manufacturing operation cost.
                       The defects generated will have to be removed through testing and
                        inspection, and an estimate of the removal cost will be added to the
                        model depending on the type of test performed.
                       The model can be used to monitor the cost trade-offs in the selec-
                        tion of alternate design methodologies, materials, and manufactur-
                        ing processes, as well as different test methodologies.
                     6.3  Electronic Products Cost Estimating Systems
                     Typically, PCBs account for 90% of the total material cost of an elec-
                     tronic product. Developing PCB cost models can vary depending on
                     the  accuracy  level  needed.  Consumer  products  are  sensitive  to  cost
                     variation, whereas new technology products are less sensitive.
                       The electronic design cycle and its implementation in PCBs is divid-
                     ed  into  several  steps.  For  most  current  electronic  design  activities,
                     computer  aided  engineering  (CAE)  is  used  to  document  the  design
                     and provide the basis for electronic analysis and iterations of the de-
                     sign. Its function is also to physically partition the design into distinct
                     electronic groupings or models that are then incorporated into each
                     PCB. It also acts as a data source for further steps in the cycle. Figure
                     6.5 shows the steps involved in the PCB design cycle which are:

                       The logical design phase of matching the product specification re-
                        quirements by completing the electronic circuits design, selecting
                        the components, and documenting the circuit connectivity.
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