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                258    CHAPTER 11  ■ Socialism Meets Social Marketing



                             STR ATE G I E S

                           The “Red  Apple” brand was created to provide an overall identity to the
                           SOMARC social marketing effort in Kazakhstan and to associate with that
                           identity a level of standard of product quality and customer service not previ-
                           ously seen in the former Soviet Union. The brand also served as a focal point
                           around which a variety of contraceptive products and services from a number
                           of different manufacturers, suppliers, and commercial retail pharmacies could
                           be supported.
                              Beneath the “umbrella” of the Red Apple was a comprehensive subset of
                           campaigns targeted to the specific elements of each of the two major program
                           components, consumers and suppliers. These campaigns included mass media
                           (broadcast and print) advertising and public relations efforts, trade promotions,
                           and training for key constituents that ranged from physician and pharmacist
                           training in modern contraceptive technology to study tours to Western high-
                           tech pharmaceutical plants for Kazakhstani drug manufacturers and distribu-
                           tors (see Figure 11-3).


                           Product
                           Physical Product
                           Initially, partnerships were brokered between four western and eastern European
                           pharmaceutical manufacturers—Pharmacia/UpJohn, Schering, Organon, Gideon
                           Richter—and local (Kazakhstani) distributors for the supply on a commercial ba-
                           sis at their best terms, of the following physical products:

                              • Oral contraceptive brands: Diane, Microgynon, and Triquilar from
                                Schering; Marvelon from Organon; Rigevidon and Tri-Regol from
                                Gideon Richter.
                              • Injectable contraceptive brand: DepoProvera from Pharmacia/
                                UpJohn.

                           Each product included/imported under the Red Apple umbrella was labeled as
                           such either by the manufacturer at the factory (as was the case with
                           DepoProvera) or stickered with the Red Apple logo by the distributor.
                           Core and Actual Products

                           The core product was the benefit  of dramatically improved reproductive
                           health. The actual product was the choice of contraception over abortion—
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