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13 - PROJECT STAKEHOLDER MANAGEMENT
13.3.2.1 Communication Methods
See Section 13.3.2.1 of the PMBOK Guide.
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13.3.2.2 Interpersonal Skills
See Section 13.3.2.2 of the PMBOK Guide.
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13.3.2.3 Management Skills
See Section 13.3.2.3 of the PMBOK Guide.
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13.3.2.4 Information Radiators
As explained in Section 10 of this Software Extension, information radiators are large, graphical displays of
the metrics used to report project status. They are frequently updated and located in view of the software project
team and other project stakeholders. Commonly used graphs include task boards, burnup and burndown graphs,
cumulative flow diagrams, and defect lists. Information radiators can diffuse internal politics and unhealthy
competition with project-relevant information. See Section 10 of this Software Extension for examples of
information radiators. 13
13.3.2.5 Velocity Metrics and Yesterday’s Weather
See Sections 10.2.2.7 and 10.2.2.8 in this Software Extension (Velocity Statistics and Yesterday’s Weather) for
additional tools to manage software project stakeholder engagement.
13.3.2.6 Communication Tools
As discussed in Section 10 of this Software Extension, adaptive life cycle models for software projects use a set
of communications tools for describing scope, schedule, progress, and risks. These tools include product backlogs,
release maps, cumulative flow diagrams, and product burndown graphs, and risk burndown graphs. They provide
outputs from managing software project stakeholder engagement.
Predictive software projects use techniques such as earned value reporting, CCB status reports, configuration
management reports, and risk registers as tools for communicating project status.
13.3.3 Manage Stakeholder Engagement: Outputs
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The outputs for managing stakeholder engagement in Section 13.3.3 of the PMBOK Guide are applicable
outputs from managing software project stakeholder engagement. In addition, the output in 13.3.3.6 is an applicable
output from managing stakeholder engagement for software projects.
©2013 Project Management Institute. Software Extension to the PMBOK Guide Fifth Edition 237
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