Page 116 - Solid Waste Analysis and Minimization a Systems Approach

94 CREATING A SUCCESSFUL SOLID WASTE MINIMIZATION LAUNCH

■ Value collaboration
■ Value helping others build on positive relationships
■ Value being a supporter
■ Consistently monitor what is going on
■ Think before they speak
■ View themselves as instruments to help the team
■ Clearly define what is expected of the team
■ Help groups relate to conflict as normal and productive
■ Listen actively and effectively to the team

Individuals selected as project managers need to be respected for their ability to
lead change, effectively analyze a problem, facilitate a team, and successfully manage
a project.

5.5 Metrics

This section covers metrics as they relate to the overall implementation of a solid
waste minimization business strategy. Metrics that track the effectiveness of the waste
minimization infrastructure are a very important component in the process to ensure
that goals are being met and that data-driven decisions are being made. The metrics
that are created for the solid waste minimization program should be developed to pro-
vide valuable information on the success, variability, and efficiency of the process. The
metrics should gauge whether the solid waste minimization infrastructure is accurately
measuring the success of the programs. Several key items worth tracking to gauge the
infrastructure effectiveness are

■ Team member names and contact information
■ Key process output variables
■ Key process input variables
■ Estimated completion date
■ Actual completion date
■ Tools utilized for the project
■ Open action items
■ Solid waste items analyzed
■ Baseline measurements
■ Financial calculations
■ Actual project environment benefits and financial savings
■ Lessons learned concerning project effectiveness

From this information, managers can gain insights into the effectiveness of each
solid waste minimization project and the overall success. Successful projects can also
be achieved for use in later projects. In general, metrics need to capture the right activity
and be designed to give immediate feedback. Successful metrics focus on the process
rather than the product or individuals.