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92    CREATING A SUCCESSFUL SOLID WASTE MINIMIZATION LAUNCH



                 ■ The process may require a significant amount of time and resources to complete,
                    but will lead to projects that aligned with strategic goals.
                 ■ Sometimes it takes many repetitions of the process to achieve meaningful results.


                    The House of Quality process is a valuable tool to ensure meaningful lasting solid
                 waste minimization projects. It also aids in resource planning and helping to prioritize
                 projects considering resource constraints.




                 5.4 Resources




                 To ensure the most effective solid waste minimization program, the right people must
                 be assigned to the right tasks and duties to ensure positive results that meet the desired
                 goals. The project manager serves as the leader, but cannot do the work alone.
                    The primary goal is to align resources with the strategic priorities of the organization.
                 This includes assigning team members and their associated tasks that align with these
                 goals. Management should create a supportive environment and realign resources as
                 priorities change. Below is a sample list of the roles and responsibilities of a well-
                 staffed solid waste minimization team.

                    Champion (executive level manager)
                    ■ Remove barriers to success
                    ■ Develop inventive programs
                    ■ Question methodology
                    ■ Approve or reject project-improvement recommendations
                    ■ Implement change
                    ■ Communicate vision
                    ■ Determine project-selection criteria
                    ■ Allocate resources to ensure project success


                    Technical expert (solid waste management expert)
                    ■ Complete training
                    ■ Communicate vision
                    ■ Leverage project resources
                    ■ Share waste-minimization expertise
                    ■ Function as a change agent to leverage new ideas and best practices
                    ■ Improve overall project-execution efficiency
                    ■ Conduct and oversee training
                    ■ Formulate business strategies with senior management
                    ■ Aid in selecting projects that fit strategic business needs
                    ■ Motivate others toward a common vision
                    ■ Remove barriers to success
                    ■ Participate in multiple projects
                    ■ Aid in formulating effective presentations to upper management
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