Page 225 - Solid Waste Analysis and Minimization a Systems Approach

9

TRAINING AND IMPLEMENTATION

9.1 Introduction

Training is a critical element of any successful program launch. Training teaches all
affected employees the “how” of each process change. This is in contrast to an edu-
cation program that teaches the “why” behind a process change. Both are very nec-
essary ingredients, but training’s main thrust is the execution system. This training
should be centered on the employees actually performing the waste minimization
processes. The training should focus on an understanding of the basic principles
behind the waste minimization efforts and the wise application and integration of
these tools with other and current techniques. A just-in-time training approach is usu-
ally most effective so that employees will be applying the training very shortly after
learning the concepts. A word should also be said regarding the delivery of the train-
ing. Poor delivery of training material can turn even the best material into a boring
exercise that fails to impart useful know-how. The true test of effective training is not
an enthusiastic student evaluation, but rather the student’s ability to perform new
tasks effectively on the job.

9.2 Strategy

The key strategy to training involves organizing and delivering material in such a
way that trainees can immediately apply the concepts. The training will be fresh in
their minds and their level of excitement with the waste minimization project will
be at its highest. On-the-job application is also highly recommended at the shop
floor level. For example, if a new cardboard baler is installed, the operators should
be given a detailed training session on the machine’s operation, a standard operat-
ing procedure, a safety talk, and a list of contacts in the event the machine mal-
functions or if they have improvement ideas. One-on-one coaching should also be
made available as needed.

203