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HOW TO PREPARE AND PRESENT A CASE ANALYSIS  351

              The Comprehensive Written Analysis
              Your professor may ask you to prepare a comprehensive written analysis. This assignment
              requires you to apply the entire strategic-management process to the particular organiza-
              tion. When preparing a comprehensive written analysis, picture yourself as a consultant
              who has been asked by a company to conduct a study of its external and internal environ-
              ment and to make specific recommendations for its future. Prepare exhibits to support your
              recommendations. Highlight exhibits with some discussion in the paper. Comprehensive
              written analyses are usually about 10 pages in length, plus exhibits.

              Steps in Preparing a Comprehensive Written Analysis
              In preparing a written case analysis, you could follow the steps outlined here, which cor-
              relate to the stages in the strategic-management process and the chapters in this text.
              (Note—The steps in presenting an oral case analysis are given on pages 356–358, are
              more detailed, and could be used here).
               Step 1  Identify the firm’s existing vision, mission, objectives, and strategies.
               Step 2  Develop vision and mission statements for the organization.
               Step 3  Identify the organization’s external opportunities and threats.
               Step 4  Construct a Competitive Profile Matrix (CPM).
               Step 5  Construct an External Factor Evaluation (EFE) Matrix.
               Step 6  Identify the organization’s internal strengths and weaknesses.
               Step 7  Construct an Internal Factor Evaluation (IFE) Matrix.
               Step 8  Prepare a Strengths-Weaknesses-Opportunities-Threats (SWOT) Matrix,
                      Strategic Position and Action Evaluation (SPACE) Matrix, Boston Consulting
                      Group (BCG) Matrix, Internal-External (IE) Matrix, Grand Strategy Matrix,
                      and Quantitative Strategic Planning Matrix (QSPM) as appropriate. Give
                      advantages and disadvantages of alternative strategies.
               Step 9  Recommend specific strategies and long-term objectives. Show how much your
                      recommendations will cost. Clearly itemize these costs for each projected year.
                      Compare your recommendations to actual strategies planned by the company.
              Step 10  Specify how your recommendations can be implemented and what results you
                      can expect. Prepare forecasted ratios and projected financial statements.
                      Present a timetable or agenda for action.
              Step 11  Recommend specific annual objectives and policies.
              Step 12  Recommend procedures for strategy review and evaluation.


              Making an Oral Presentation

              Your professor may ask you to prepare a strategic-management case analysis, individually
              or as a group, and present your analysis to the class. Oral presentations are usually graded
              on two parts: content and delivery. Content refers to the quality, quantity, correctness, and
              appropriateness of analyses presented, including such dimensions as logical flow through
              the presentation, coverage of major issues, use of specifics, avoidance of generalities,
              absence of mistakes, and feasibility of recommendations. Delivery includes such dimen-
              sions as audience attentiveness, clarity of visual aids, appropriate dress, persuasiveness of
              arguments, tone of voice, eye contact, and posture. Great ideas are of no value unless
              others can be convinced of their merit through clear communication. The guidelines
              presented here can help you make an effective oral presentation.

              Organizing the Presentation
              Begin your presentation by introducing yourself and giving a clear outline of topics to
              be covered. If a team is presenting, specify the sequence of speakers and the areas
              each person will address. At the beginning of an oral presentation, try to capture your
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