Page 232 - Successful Onboarding

When coupled with qualitative manager feedback, enables onboarding program leadership to identify specific business units/functions in whch program element and training components can be improved Enables onboarding program leadership to consider further enhancements/features for high-traffic areas

Application • to increase job readiness • of the portal • • new hire satisfaction • • hire audiences

Gauges the extent to which new hire orientation and training activities are effectively providing Managers with Measures the usefulness and value of the portal from the new hires’ Provides visibility into specific periods of higher and lower new hire satisfaction throughout year one Provides visib

Analytical Value • “job ready” new hires • perspective • • • hire levels

Sample Metrics Dashboard Approach Data Source New hire manager • survey questions on new hire “job-readiness” following the initial training period IT data on the number • and frequency of new hires who are accessing the portal New hire survey data • New hire survey data • New hire survey

Table 7.1 Metric New Hire Job 1) Readiness New Hire Portal 2) Utilization New Hire 3) Satisfaction by Survey Period New Hire 4) Satisfaction by Onboarding Region, Business Unit and Function New Hire 5) Satisfaction by Level

• 215 •