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Figure 9.4 First Phase of Four-Stage Program Rollout
Developing content in stages can also make budgeting for and financ-
ing a systemic program more feasible. Figure 9.4 shows Booz Allen’s activ-
ities for the first phase of its four-stage program rollout. Notice how the
firm broke down development activities by onboarding phase, focusing on
pre-boarding and orientation.
Given its concern with new hire valued connectedness, Booz Allen’s first
stage featured a revamped first-week new hire experience that highlighted
the connections among Booz Allen employees. The company determined
that the value of connections within the firm acts as a proxy for the value
of connection to the firm. Using interactive and simulation-based learn-
ing activities, new hires explore a range of content around the firm’s mis-
sion, sources of differentiation, core values, and ethics. New hires also
learn how the firm is structured and what its mission is in serving clients.
New hires collaborate with one another in teams of five or six, navigating
the content by engaging in activities, scenarios, and knowledge sharing.
These teams work together much as they will in the real workplace—as a
diverse group of staff from all levels and areas of expertise. A simulation