Page 273 - Successful Onboarding

254 • Successful Onboarding

Tips for Successful Blueprinting

• Determine what matters—Focus on goal setting and performance metrics
• Design through the lens of new hires and managers
• Inform yourself—If you lack design experience, educate yourself and
get informed via articles on design concepts and methodology
• Embrace customization—All new hires are not the same, so content
should be tailored accordingly
• Integrate well—Consider the impact (and opportunity) on other
programs and processes
• Be realistic—Articulate the risks of proceeding under the status quo
• Be flexible—Consider options for how much to take on, not just
“gold standard”
• Quantify opportunity size in meaningful terms to your stakeholders
• Answer “What will it take to get the job done?” and ask for resources
• Answer “What will it take to sustain?” and ask for resources
• Design to help the business areas achieve their business objectives
• Ensure that executive champions are onboard before proceeding

Developing Program Content
When attempting to develop content based on your blueprint, consider the
full range of tools, technology, resources, and content elements required
to deliver the program seamlessly. Assemble a content development team
that includes representation from across the organization. Many organiza-
tions assemble a less representative team, and this is unlikely to yield the
best results. At a minimum, we recommend creating a part-time advisory
committee with representatives from each business area or function,
instructional designers, the IT department, field members from HR, and a
representative from facilities. The business area representative should not
only bring to the table the “local” culture of their respective business areas,
but also the business goals of those business areas.