Page 275 - Successful Onboarding

256 • Successful Onboarding

Figure 9.3 Onboarding Delivery Model

constituencies or decisions around centralized vs. business unit/function
delivery of content. Figure 9.3 provides a sample of breakdown of roles
and responsibilities by phase.
Similar to Booz Allen’s, successful onboarding initiatives tend to
develop and pilot new content in progressive stages. Staging allows for
greater efficiency by encouraging content development to take place for
upcoming reviews even as key stakeholders are reviewing previously
developed material. Staging also prevents teams from taking on too
much at once, allowing for learning opportunities and gaining momen-
tum over time.