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76                                                          L. Kruse


              feedback with no intent to persuade or make calls for action, whereas communication
              with direct request is meant to convince individuals about facts, goals and norms,
              present reminders, send appeals and encourage self-commitment.
            •   What media is used? The choice is dependent both on the purpose of communi-
              cation and on the target of communication. It must be clarified, for example,
              whether target persons need to be addressed individually or whether interpersonal
              exchange is to be stimulated for the purpose of fostering participatory processes.
              Also, it has to be decided what type of media and media design will be successful
              to attract attention, stimulate further information seeking or increase knowledge
              about the functioning of complex systems.
            •   What is the desired success of communication? This is a necessary, though a
              sensitive issue. Is it enough for a problem to be simply discussed, or is the inten-
              tion rather to gain noticeable long-term behavioural change? What is the relation
              of the financial investment to the observable effects?
              From the perspective of psychological intervention research and practice, well-
            designed information and communication processes are a necessary but not suffi-
            cient condition to promote the sustainable development of society. Even if it seems
            that newer strategies in environmental protection and the sustainability movement,
            such  as  participation,  moderation  and  mediation  or  social  marketing,  put  much
            emphasis on communication, without the introduction and design of additional fac-
            tors, especially the provision of incentives for action and adequate opportunities,
            there will be no sustainable development that is also undertaken by the concrete
            actions of individuals.
              Sustainable  development  implies  a  continual  process  of  changing  human-
            environment interactions, a process that must repeatedly focus on new objectives
            that result from the interdependencies between ecological, economic, social and
            cultural conditions. It is a global process that must be implemented internationally,
            nationally, regionally and locally, as well as at all levels of societal organization.
            Psychology,  specifically  environmental  psychology,  can  contribute  its  concepts,
            methodologies and research findings about the various modes of human-environment
            interactions  and  can  thus  support  learning  processes  for  sustainable  action.
            Communication of and about sustainability in society must prepare the ground for
            the  multiple  and  multidisciplinary  use  of  strategies  and  interventions  to  move
            people towards sustainable lifestyles and behaviour.



            References


            APA  (American  Psychological  Association)  (2010).  Psychology  and  global  climate  change:
              Addressing a multi-faceted phenomenon and set of challenges. A Report by the American
              Psychological  Association’s  Task  Force  on  the  Interface  Between  Psychology  and  Global
              Climate Change. Retrieved July 30, 2010, from www.apa.org/science/about/publications/climate-
              change.pdf.
            Beck, U. (1992). Risk society: Towards a new modernity. Newbury Park: Sage.
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