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74                                                          L. Kruse


            •   Aside from problems of knowledge, individual factors include problems of the
              perceptibility of environmental conditions and changes, as well as risk construction,
              understanding complex systems and the accompanying processes of information
              processing. Further individual factors include value orientations and attitudes as
              well as personality characteristics or habitual motives (e.g. egocentrism, altruism
              or social responsibility), but also temporary emotions like fear of failure or hope
              for success when pro-environmental actions are at stake.
            •   Social norms and values of membership and reference groups are examples of
              interpersonal and social factors. Values of a society as a whole (for example,
              orientation toward the principle of sustainability) are important, as are social,
              economic, political and cultural norms that are conveyed and filtered through the
              mass media. Social interaction and communication play an important role as
              they may facilitate or impede certain activities, and observation of others’ behav-
              iour  (social  models)  usually  has  a  strong  influence  on  one’s  own  behaviour.
              Furthermore, existing social networks (neighbourhoods, teams at school or at
              work) should be taken into consideration as they can facilitate the process of
              participation and learning. Another important aspect of a social situation is con-
              flict among interest groups, in which supposed winners and losers of a specific
              action taken (e.g., reducing the speed limit in a residential area) may contribute
              to completely divergent perspectives and appraisals of a controversy.
            •  External structures and contexts can advance or hinder sustainable actions. There
              is often a lack of opportunities for action (e.g. lack of availability of public trans-
              portation or energy-saving devices) that are necessary for resource-saving behav-
              iour. Another aspect of external structures are the various incentives for positive
              behaviour, with monetary rewards (eco-tickets, subsidies for solar panels) being
              most important, but also non-monetary rewards, such as social recognition or
              public praise having some influence.

              For interventions to be successful the entire context of ecological and socio-
            cultural conditions (climate, resource availability, economic, legal, technological
            and scientific educational opportunities) has to be taken into account.


            Strategies and Instruments for Promoting
            Sustainable Behaviour


            There are a great variety of explanatory models and strategies about how behaviour
            can be made more sustainable. Environmental psychology has developed quite a
            number of intervention strategies to enhance environmental awareness as well as
            increase the likelihood of undertaking environmentally relevant actions (e.g. Gardner
            and Stern 2002; Gifford 2007a). In the meantime the perspective has been broad-
            ened to address more complex patterns of awareness and actions, such as climate
            change and sustainable development (e.g. APA 2010; Gifford 2007b). The various
            intervention methods can be roughly classified into cognitive and behavioural strat-
            egies.  The  latter  can  be  subdivided  into  antecedent  measures  preceding  critical
            behaviour and consequence measures following critical behaviour.
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