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6  Psychological Aspects of Sustainability Communication        73


            is primarily used in the sense of providing one-way information, such as leaflets,
            professional literature, lectures, radio and television broadcasts. On the other hand,
            however,  there  are  constant  complaints  about  the  ‘gap  between  knowledge  and
            action’. Without being able to give a full account of these seemingly contradictory
            arguments (Diekmann and Preisendörfer 1992; de Haan and Kuckartz 1996; Kruse
            2002), one can conclude that behaviour relevant to the environment and sustain-
            ability is influenced by a number of determinants that could be seen as either behav-
            ioural barriers hindering sustainable behaviour or as support for non-sustainable
            behaviour.
              Since the 1970s a large body of research has been undertaken in the field of envi-
            ronmental  awareness  and  action  (e.g.  Gardner  and  Stern  2002;  Gifford  2007a;
            Schmuck and Schultz 2002) in order to understand the problems of sustainability
            learning. In the following the focus will be on ‘environmentally relevant’ or ‘pro-
            environmental’ learning. It should be noted however that there is still a need for
            more painstaking research into sustainable development, especially in view of its
            spatio-temporal, and global aspects, of its relationship to intergenerational justice
            and responsibilities as well as of the need for promoting sustainable behaviour
            patterns (for an overview, see APA 2010).




            Multiple Determinants of Environmentally Relevant
            and Sustainable Behaviour


            In response to an increasing interest in the everyday psychological problem of
            ‘environmental awareness’ or ‘environmental concern’, psychology has treated
            ‘environmental awareness’ as a scientific concept, in addition to examining other
            determinants of pro-environmental or conservation behaviour. Several explanatory
            models  have  been  developed  and  empirically  tested.  The  focus  is  on  finding
            intervention  strategies  and  instruments  to  modify  non-sustainable  behaviours
            and to promote more sustainable behaviour patterns. It is important to carefully
            evaluate  these  instruments  as  to  their  effectiveness  and  efficiency  in  various
            contexts of action.
              Knowledge alone is not a guarantee for pro-environmental behaviour, especially
            abstract knowledge about environmental problems, which lacks an action orientation
            and  is  almost  invariably  based  on  survey  questionnaires  or  public  opinion  polls.
            Knowledge, however, is one of the necessary factors that has to be taken into account
            and more recent research has made attempts to specify knowledge areas in a much more
            concrete, i.e. action-specific, manner, and furthermore to differentiate between types of
            knowledge, such as systemic knowledge, action knowledge and prognostic or effective
            knowledge, all of which will more closely correlate with concrete action. And, of course,
            in order to understand how knowledge is acquired, it is important to study aspects of
            communication, such as how factual information is actually presented.
              There are further factors to be taken into account if pro-environmental and
            sustainable behaviour is to be promoted. These factors may be classified as
            individual, interpersonal/social and external/structural conditions.
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