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94 Part 1 • SyStemS analySiS FundamentalS

Keywords and Phrases

Actual Cost (AC) moving average
benchmarking operational feasibility
break-even analysis payback
bring your own data (BYOD) Planned Value (PV)
bring your own technology (BYOT) Program Evaluation and Review Technique (PERT)
budget diagram
Budget at Completion (BAC) present value
cash-flow analysis problem definition
cloud computing productivity goals
Cost Performance Index (CPI) project charter
Cost Variance (CV) Platform as a Service (PaaS)
critical path Schedule Performance Index (SPI)
Earned Value (EV) Schedule Variance (SV)
earned value management (EVM) socioemotional leader
ecommerce project management Software as a Service (SaaS)
economic feasibility systems proposal
Estimate at Completion (EAC) tangible benefits
Estimate to Complete (ETC) tangible costs
expediting task leader
forecasting team motivation
function point analysis team norms
Gantt chart team process
Infrastructure as a Service (IaaS) technical feasibility
Hardware as a Service (HaaS) vendor support
intangible benefits work breakdown structure (WBS)
intangible costs

Review Questions

1. What are the five major project fundamentals?
2. List three ways to find out about problems or opportunities that might call for a systems solution.
3. List the five criteria for systems project selection.
4. Define technical feasibility.
5. Define economic feasibility.
6. Define operational feasibility.
7. List four criteria for evaluating system hardware.
8. What two main options do organizations have for acquiring or using computer hardware?
9. What does COTS stand for?
10. List five of the many benefits of cloud computing for organizations.
11. List three of the many drawbacks of cloud computing for organizations.
12. What does BYOD stand for?
13. What are the benefits of BYOD to an organization?
14. What are the benefits of BYOD to an employee?
15. What is the biggest drawback of BYOD for an organization?
16. What are three main categories of cloud computing?
17. Define tangible costs and tangible benefits. Give an example of each one.
18. Define intangible costs and intangible benefits. Give an example of each one.
19. List four techniques for comparing the costs and benefits of a proposed system.
20. When is break-even analysis useful?
21. What are the three drawbacks of using the payback method?
22. When is cash-flow analysis used?
23. As a general guideline, when should present value analysis be used?
24. What is work breakdown structure (WBS), and when should it be used?
25. What is a Gantt chart?
26. When is a PERT diagram useful for systems projects?
27. List three advantages of using a PERT diagram over a Gantt chart for scheduling systems projects.
28. Define the term critical path.