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x CoNtENtS

Consulting opportunity 5.1 Trapping a Sample 133
Investigation 134
Analyzing Quantitative Documents 134
Consulting opportunity 5.2 A Rose by Any Other Name . . . Or Quality,
Not Quantities 135
Analyzing Qualitative Documents 138
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hYPERCASE EXPERiENCE 5.1 139
observing a decision maker’s behavior 140
Observing a Typical Manager’s Decision-Making Activities 140
observing the physical environment 140
Structured Observation of the Environment (STROBE) 140
Applying STROBE 142
MAC APPEAL 144
summary 144
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hYPERCASE EXPERiENCE 5.2 145
Keywords and Phrases 146
review Questions 146
ProBlems 146
grouP ProjeCts 148
seleCted BiBliograPhy 148

6 agIle modelIng and prototypIng 150

prototyping 151
Kinds of Prototypes 151
Consulting opportunity 6.1 Is Prototyping King? 152
Prototyping as an Alternative to the SDLC 153
developing a prototype 153
Guidelines for Developing a Prototype 153
Consulting opportunity 6.2 Clearing the Way for Customer Links 155
Disadvantages of Prototyping 155 / Advantages of Prototyping 156 / Prototyping Using
COTS Software 156 / The Users’ Role in Prototyping 156
agile modeling 157
Values and Principles of Agile Modeling 157
Consulting opportunity 6.3 To Hatch a Fish 159
Activities, Resources, and Practices of Agile Modeling 160
Consulting opportunity 6.4 This Prototype Is All Wet 163
The Agile Development Process 164 / Lessons Learned from Agile Modeling 167
comparing agile modeling and Structured methods 168
Improving Efficiency in Knowledge Work: SDLC Versus Agile 168
MAC APPEAL 170
Risks Inherent in Organizational Innovation 172
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hYPERCASE EXPERiENCE 6 174
summary 174
Keywords and Phrases 175
review Questions 175
ProBlems 176
grouP ProjeCts 177
seleCted BiBliograPhy 177