Page 201 - TPM A Route to World-Class Performance

178 TPM-A Route to World-Class Performance

0 Operation information A4 format located on or by the equipment.
Maintenance points Marked by red arrows and frequency symbols. Colour
coding for clarity of assembly/repair sequence. Optimum maintenance
routes clearly marked. Machine defects tagged.

8.8 Support for teams and key contacts
Management support for these groups must be visible and total. Support of
teams involves: active listening; supporting and, if differing, taking
responsibility; stating issues which are your concern; and being specific. Some
negative team practices which need to be gently corrected are: over-talking;
not joining in; flying off at a tangent; and hijacking the discussion.
Some guidelines for helping teams to succeed are as follows:
Agreed priorities and strategy
Effective planning, control and delivery systems
0 Clear organization of labour, equipment and materials
Insistence on measurable results and individual commitment to them
0 Encouragement to identify and meet task and process skills needs
Active reinforcement of teamworking
Promotion of a positive outlook to problem solving and new ideas
Mutual trust
Mutual support
Good communication
Shared objectives
Managed conflict
0 Effective use of skills
The role of key contacts is to:
0 provide support to the team in specialized areas which impact on the
shopfloor;
improve the working relationship between direct and indirect staff;
create an environment where all business functions can help improve
the value adding process.

8.9 Importance of safety
The emphasis on safety at work has steadily increased in recent years, and in
today’s industrial scene everyone in an enterprise must be concerned about
safe practices. TPM is very much concerned to enhance safe working. Some
of the main ways in which this can be achieved are as follows:
Neglect and penny-pinching are false economies in the context of the
cost of injuries due to unreliable machines.
Maintenance and safety are tied partners. Most injuries and accidents
are caused by operators trying to intervene because their machines are
not operating correctly.