Page 227 - TPM A Route to World-Class Performance

204 TPM-A Route to World-Class Performance

Table 10.3 Pilot timing plan and supporting notes
Activity From To Notes

Scoping study 1 2
Mobilization 2 2 Agree who should be involved,
communications cascade, etc.
General 3 4 All parties who are involved on
awareness administration processes under review,
including internal customers and suppliers
where possible
Initial training 3 4 Core team, key contact and pillar champion
briefing
CAN DO 3 17 Provide the infrastructure to hold the
implementation gains
Activity sessions 3 17 Including feedback and presentation of
forward plan
Customer needs 1 3 (Includes business goals). Ideally during
definition scoping study, but at least prior to team
launch
Audit / coaching 10 16 Agree with team level 1-4 checklists to
framework their vision
Policy 8 17
development
Roll-out plan 12 17 Based on roll-out concept agreed during
development scoping study
Steering Group 8 17 Monthly from around week 8 when initial
review policy issues can be reviewed

using examples of documentation and stages of completion. The model should
also indicate volumes and areas of loss. If this can be put up and left on a
suitable wall, it can be updated with good/bad examples as the project
progresses.
Figure 10.12 shows the ‘brown paper process mapping’ tool. It is a very
visual and useful exercise which also helps in teambuilding as well as improving
the efficiency and effectiveness of the actual process or system under review.
The stages of the review can include a critical assessment of the process
using the standard manufacturing form. The definitions should be amended
to use the phrase ’If this part of the system is defective, what will be the
impact on. . . ?‘.
The elements under consideration should include filing, archiving, labelling
and cross-referencing systems. This should include electronically held data.
Once the extent and criticality of the system under review are understood,
this is followed by a system condition appraisal. This activity ensures that the